MC Vendor Hub — Hospital Management Module

Hospital Management,
Built Into Your Panel

Everything your hospital needs — OPD, IPD, doctors, nurses, wards, prescriptions, billing, and consent — managed from a single unified dashboard inside the MC Vendor Hub store panel.

10+
Sub-Modules
5+
Staff Roles
OPD & IPD
Full Coverage
Real-time
Bed & Queue Tracking
GST
Compliant Billing
About This Module

What the Hospital Management Module Does

When your store's business type is set to Hospital, this module activates a dedicated set of features — giving you a fully equipped HMIS right inside MC Vendor Hub.

👤
Patient-Centered Records
Every patient gets a unique ID. All visits, prescriptions, and documents are linked to their profile for instant retrieval across OPD and IPD.
📋
Digital Prescriptions
Doctors generate digital prescriptions during consultations. Each Rx is printable, linked to the patient, and routed to the pharmacy dispense queue automatically.
📊
Live Bed Dashboard
Real-time visibility of ward occupancy — Available, Occupied, and Under Cleaning — across all wards and bed tiers from one dashboard screen.
⚡
Integrated Billing
Generate GST-compliant bills for OPD and IPD visits directly from the panel. All charges — room, procedure, pharmacy — can be itemized on a single invoice.
Module Breakdown

What's Inside the Hospital Module

Each sub-module maps to a menu item in your hospital panel sidebar — all interconnected, all accessible from one place.

01
Hospital Dashboard
Real-time hospital overview
Live KPI cards: Today's Patients, OPD Visits, IPD Admissions, Bed Availability
Trend charts for patient inflow and revenue
Alert panel for pending tasks, discharges, and low inventory
Department-wise and date-wise filter for all metrics
02
Patient Management
Complete patient lifecycle
Unique Patient ID auto-generated on first registration
Demographics: Name, Age, Gender, Blood Group, Contact
Complete medical history across all OPD and IPD visits
Search by ID, name, contact, or blood group
03
Appointments
Booking & queue control
Online appointment booking via the hospital's My Chitti webpage
Doctor-wise scheduling with configurable time slots
Token system for OPD walk-in queue management
Appointment list view with status tracking in the panel
04
Doctors
Profiles & schedules
Doctor profiles: Specialization, Qualifications, Experience, Fees
Availability scheduling per day and time slot
Consultation history per doctor
Leave and absence marking to update availability
05
Nurses
Ward allocation & task tracking
Nurse profiles with department assignment
Ward-wise nurse allocation and shift management
Task tracking: vitals, medication, ward rounds
Duty roster management and attendance records
06
OPD – Outpatient
Walk-in & queue management
Walk-in patient registration at reception
Token generation with real-time OPD queue display
Doctor assignment and consultation record entry
Quick re-registration for returning patients via Patient ID
07
IPD – Inpatient
Admission, wards & discharge
Patient admission with ward and bed selection
Daily nursing notes and doctor visit logs per admitted patient
Discharge management with summary report
IPD billing: room, procedure, pharmacy, investigations
08
Wards & Beds
Real-time occupancy tracking
Ward creation: General, ICU, Private, Semi-Private
Bed status: Available / Occupied / Under Cleaning
Real-time bed occupancy view on the dashboard
Occupancy reports for planning and review
09
Prescriptions
Digital Rx with pharmacy routing
Digital prescription generation during doctor consultation
Medicine details: Dosage, Frequency, Duration, Instructions
Follow-up date scheduling from within the prescription
Printable Rx with hospital letterhead and doctor signature
10
Dispense Queue
Prescription-linked dispensing
Prescription-based medicine dispensing workflow
Pharmacy queue with token system
Dispensing history linked to patient and prescription
Low-inventory alerts for pharmacy stock
11
Billing
GST-compliant invoice engine
OPD and IPD billing with itemized breakdowns
GST-compliant invoicing with tax calculation
Multiple payment modes: Cash, UPI, Card
Pending dues tracking and complete payment history
12
Consent Forms & Documents
Secure medical record storage
Digital consent form creation with reusable templates
Consent forms linked to patient and admission record
Upload and store X-rays, lab reports, scans, PDFs
Role-based secure access to all patient documents
13
Pharmacy Inventory
Available as a separate add-on
Medicine catalogue with batch and expiry tracking
Stock-in / stock-out with supplier management
Purchase order generation and goods receipt
Low-stock alerts and auto-reorder triggers
Patient Journey

How a Patient Visit Flows Through the System

From appointment booking to billing — every step is tracked, linked, and accessible from the hospital panel.

📅
Appointment or Walk-In
Patient books online via the hospital's My Chitti webpage, or walks in and gets registered at the OPD counter with a token.
🔍
Doctor Consultation & Prescription
Doctor opens the patient record, records the consultation, and generates a digital prescription — auto-routed to the dispense queue.
🏨
Admission (if needed)
Patient is admitted to a ward with bed selection. Daily nursing notes and doctor visits are logged against the IPD admission record.
🧾
Billing & Discharge
Final bill is generated with itemized charges — consultation, room, pharmacy, procedures — and the patient is discharged with a summary report.
OPD Visit — Step by Step
1
Patient books appointment or walks in to reception
2
Staff registers patient and issues OPD token
3
Doctor opens patient record in panel and consults
4
Digital prescription created and sent to pharmacy queue
5
Pharmacist dispenses medicines from the queue
6
Billing generated and payment recorded in panel
Who Benefits

Built for Every Role in the Hospital

The hospital module supports distinct access and workflows for every staff role — from admin to doctor to nurse.

🏥 Hospital Admin
Full visibility into daily operations via dashboard
Staff management: doctors, nurses, roles, permissions
Billing, reports, and audit access
Ward and bed configuration from settings
Consent template creation and management
👨‍⚕️ Doctors
Digital prescription — no handwriting needed
Instant access to patient history and past Rx
View today's appointments and OPD queue
IPD patient round notes and discharge notes
Schedule management and leave marking
🧑‍⚕️ Nurses & Reception
OPD token issuance and patient check-in
Ward assignment and bed allocation
Nursing notes: vitals, medication, observations
Consent form issuance and document upload
Shift and duty roster visibility
Access & Security

Role-Based Access, Built In

Every staff member in the hospital module has access only to what their role requires — ensuring data privacy and operational integrity.

🔐
Role-Based PermissionsAdmin, Doctor, Nurse, Receptionist, and Pharmacist each have distinct module access defined from the custom roles settings.
🔒
Encrypted Patient DataAll patient records are stored encrypted and transmitted over HTTPS — never exposed in plain text.
📋
Audit TrailsEvery data update — prescription, admission, billing, document upload — is logged with user identity and timestamp.
☁️
Automated BackupsPatient records are backed up regularly. Data is never lost and can be restored at any point if needed.
What's Protected
The hospital module enforces strict data boundaries — staff can only access records relevant to their role and assigned patients.
AES-256 Encryption
HTTPS Secured
Session Timeout
Role Permissions
Data Isolation
Audit Logging
2FA Support
IP Restrictions
Coming Soon

What's Next for the Hospital Module

Planned enhancements to the hospital module based on real usage feedback from hospital partners.

v1.1
Telemedicine / Video Consultation
Video consultation between doctors and patients directly through the panel, with integrated digital prescription generation at the end of the call.
v1.2
AI-Assisted Patient Insights
Intelligent risk flagging, chronic disease tracking, and predictive health analytics to assist doctors in proactive patient care decisions.
v1.3
Lab & Investigation Module
Integrated lab test ordering, result entry by lab technicians, and automatic report delivery to the patient's profile and doctor's dashboard.
Get in Touch

Interested in MC-HMIS?

Tell us about your hospital and we'll get back to you with the right plan.