Quick FAQ
1. What is MC Vendor Hub ?
MC Vendor Hub is an all-in-one business management platform designed for MSMEs. It
offers
tools like a dedicated webpage, billing & POS, accounts, inventory, HRM, project management, client
management, task management, and lead management — everything your business needs in one place.
2. What tools are included in MC Vendor Hub ?
With one subscription, you get access to:
-
Dedicated Business Webpage – Showcase your products & services online.
-
Task & Project Management – Assign, track, and manage workflows.
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Accounts & Billing – Simplify finances, invoices, and payments.
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Inventory Management – Track stock in real-time.
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HRM – Manage staff, attendance, and payroll.
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POS System – Fast billing with multiple payment options.
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Client Management (CRM) – Build and track customer relationships.
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Lead Management – Receive, organize, and follow up on leads.
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Paid Enquiries (Leads) – Get customer enquiries directly through the MC Vendor
Hub
platform to grow your sales.
3. Can I get customer leads directly from MC Vendor Hub ?
Yes! MC Vendor Hub provides
paid enquiries (leads) to help vendors and service providers connect with genuine
customers looking for their products or services. This helps you expand your customer base and increase
sales opportunities.
4. Is MC Vendor Hub cloud-based?
Yes, MC Vendor Hub is 100% cloud-based, accessible from anywhere on mobile, tablet, or
computer.
5. How secure is my business data?
We use encrypted cloud servers with advanced security to ensure your business data is
always safe and accessible only by authorized users.
6. Can I manage multiple stores or branches?
Yes, MC Vendor Hub supports
multi-store management, including branch comparison and consolidated reporting.
7. Does MC Vendor Hub support multiple users?
Yes. The standard plan includes 1 Admin + 2 Users, with options to add more users as
your business grows.
8. Can I generate and share reports?
Yes, you can export all reports (sales, accounts, HR, leads, etc.) to PDF or Excel for easy
record-keeping.
9. Who can use MC Vendor Hub ?
It's designed for a wide range of businesses, including:
- Retail & Shops (kirana, clothing, mobile, stationery, etc.)
- Food & Beverage (restaurants, cafes, bakeries, parlors)
- Services (salons, pharmacies, hardware, repair centers)
- Wholesalers, Distributors & Agencies
- Startups & Growing Enterprises
10. Do you provide training and support?
Yes! Free onboarding, staff
training, and 24/7 chat & email support are included, with phone support during working
hours.
11. Will I get updates and new features?
Yes. We provide continuous updates with new tools, performance improvements, and
features based on vendor feedback.
12. How do I get started?
Simply sign up, add your business details, and your digital tools + dedicated webpage + lead
access will be ready in minutes.
